Collection

Customer Experience

No items found.
Executive Perspective

Cust2mate's Hybrid Smart Carts: Elevating Shopper Security and Operational Efficiency

Guy Mordoch, CEO of Cust2mate, sheds light on the distinctive approach his company takes, leveraging digital technology to elevate customer experiences in the dynamic realm of smart carts within the grocery sector.
Executive Perspective

Shopic's AI-Embedded Smart Cart Solution: Enhancing the In-Store Customer Experience

Shopic’s CEO, Raz Golan, Unveils Innovative Smart Cart Solution: Transforming Shopping Experiences with AI Integration. Discover how Shopic’s “Shop-E” clip-on device turns carts into smart companions, elevating in-store experiences to an e-commerce level. Read more in our exclusive interview with Grocery Doppio.
Executive Perspective

Personalizing the Meridian of Technology and Human Sentiment: An Interview with CEO BIRDZI, Shekar Raman

Shekar Raman, the founder of Birdzi, offers valuable insights on personalizing the shopping experience. By delving into individual shopper characteristics, grocers have a deeper understanding of demand and can generate actionable insights.
No items found.
No items found.
No items found.
Article

Omnichannel Excellence: Navigating the Shopper-Centric Future of Grocery

Uncover essential strategies for grocers navigating the increasingly shopper-centric future, from the surge in digital sales to unlocking the potential of omnichannel shoppers.
Article

Why Grocers Must Adopt Dynamic Pricing for Growth and Customer Satisfaction

Explore the strategic imperative for grocers to embrace dynamic pricing in the competitive retail landscape. Discover the nuanced art of pricing strategies, AI's role in understanding shopper behavior, and the profound impact on customer satisfaction and loyalty.
Article

Omnichannel Shoppers Spend Much More Than Single-Channel Shoppers

On average, omnichannel grocery shoppers spend 1.5x more than their single-channel counterparts.
Article

What Makes a Digital Grocery Leader?

Discover the traits that set grocery leaders apart from the crowd and which dynamic omnichannel grocers are setting the pace for excellence.
Article

Five Disruptors Shaping the Future of Retail Media

The retail media industry is surging, offering grocers a substantial boost in media monetization. Investing in this sector is now a strategic necessity for staying competitive. The featured companies are instrumental in assisting grocers, enhancing their ROI through retail media.
Article

5 TrailBlazing Smart Cart Disruptors

In the ever-evolving landscape of the omnichannel world, grocers are recognizing the importance of investing in profitable technologies to effectively engage with the new age shoppers and provide personalized convenience. Among these innovative solutions, the smart cart emerges as a valuable tool. This article highlights five startups that are making significant strides in this journey, revolutionizing the way grocers interact with their customers.
Article

AI in Grocery Session Recap: Automating Grocery's Future‍

Led by our expert panelists, Amanda Oren (Good Food Holdings), James Frank (Toshiba), and Tim Denman (Grocery Doppio), Grocery Doppio’s "AI in Grocery" virtual event featured an engaging panel discussion focused on the current state of automation in grocery stores and the boundless possibilities that arise when artificial intelligence (AI) is integrated into the enterprise.
Article

5 Benefits of Store Automation in Digital Grocery

As the grocery industry continues to evolve, embracing store automation becomes essential for grocers seeking to thrive in the digital era. This article explores some of the critical benefits of store automation in digital grocery.
Article

5 Benefits of Warehouse Automation in Digital Grocery

As e-commerce continues to grow and evolve, it is clear that automated grocery warehouses are the future of online food retail. Given the competitive nature of the grocery industry, it is now more important than ever to understand the advantages of automation in warehouses.
Article

Fostering Loyalty: How Conversational AI Assistants Enrich the Customer Experience

Customer loyalty for the new-age consumer is data-driven, with options manifold. Kickstart your customer loyalty and close the loop with advanced conversational chatbots. Attune your chatbots to maximize your sales, augmenting the human resource to address complex queries.
Article

9 Can't-Miss Fundamentals When Choosing a Conversational Chatbot

Digital shoppers are the future, convenience is an expectation anywhere and anytime, and grocers need to revisit the medium of seamless interactions for this cohort of shoppers. Selecting a chatbot is expensive and all-consuming of resources. Deliberate research of the fundamentals is paramount before investing in the future of grocery retail.
Article

Chatbots: Improving Seamless Interactions between Grocers and Centennials

Grocers must reassess the expectations of convenience for new-age shoppers. Centennials will be the largest cohort of shoppers in the decade; consumer experience for this generation lies at the intersection of artificial intelligence and finger-tip information at lightening speed.
Article

The Future of Grocery: Smart Robots for Seamless Shopping Experiences

Grocery robots are the future for next-gen inventory management solutions for changing consumer attitudes and shopping preferences. Shelf monitoring, hazard identification, and serving customers are some duties robots will embrace.
Article

Optimizing Inventory: Robots in the Grocery Store

Digital consumers are on the rise, and tracking consumers' shopping preferences are pivotal to positive consumer experiences. Leveraging AI and the power of the cloud, grocers embrace robots in the fulfillment of orders and shelf monitoring.
Article

4 Benefits of In-Store Media Networks in Digital Grocery

Physical stores can greatly benefit from retail media networks by leveraging shopper behavior insight to command advertising dollars accordingly. This article brings you some of the key benefits of incorporating in-store media networks.
Article

Solving Grocers Inventory Woes: 6 Cutting Edge Companies

Discover the Doppio Disruptors transforming the grocery industry with smart inventory solutions powered by AI and ML preventing stock-outs and providing real-time visibility of stock levels. Their innovations are revolutionizing the way retailers monitor shelves ensuring positive customer experiences.
Article

Grocery AI: Exploring the Evolution of Inventory Management

Grocers face challenges in modern inventory solutions in shelf scanning, real-time visibility in stores, and constantly fluctuating consumer behavior. By leveraging AI and machine learning capabilities, grocers can examine shopper behavior and attune better forecasting needs for shoppers. Tailoring the inventory to meet personalized shopping experiences can create a positive shopping experience for shoppers.
Article

5 Challenges of Personalization in the Digital Grocery Industry

While the benefits of personalization are many, seamless execution can be tricky. This article looks at some of the challenges digital grocers face while instituting a personalization initiative.
Article

4 Benefits of Personalization in Digital Grocery Industry

Offering unique and tailored experiences to customers, or ‘personalization,’ is a critical capability that will separate the leaders from the laggards. This article looks at four key benefits of personalization in the digital grocery industry.
Article

Driving Towards Sustainable Packaging: What Grocers Can Do

Packaging is no longer about shopping bags and plastic bottles but a commitment to sustainable solutions. It needs to be a strategic piece of a company's sustainability efforts.
Article

4 Challenges of Channel Optimization in the Digital Grocery Industry

To fully reap the benefits of channel optimization, grocers also need to cross many hurdles in the path. In this article, we look at some of the biggest challenges faced by grocery retailers.
Article

5 Benefits of Channel Optimization in the Digital Grocery Industry

Channel optimization has been thrust to the forefront as grocers keep up with the changing customer expectations and overall behavior. In this article, we explore some of the benefits of channel optimization in the digital grocery industry.
Article

Kroger’s Curation Efforts Help It Stand Out in the Crowd

The grocer connects with shoppers through curated shopping lists tailored around special events. Find out how Kroger creates memorable experiences for consumers through the innovative presentation of its assortment.
Article

The Inside Scoop on Digital Basket Size Increases

Average digital basket size is soaring, up nearly 40% year-over-year in January. Find out what is driving this massive increase.
Article

How Grocers Can Overcome Their Inventory Management Woes

Efficient inventory management is crucial for success. However, grocers face many challenges, including limited visibility, inaccurate demand forecasting, manual inefficiencies, and a lack of technology. Learn how to meet these challenges head-on.
Article

Is 2023 the Year for Actionable Sustainability?

Sustainability is a crucial piece of grocery's future. Recent research from Grocery Doppio suggests that sustainability has quickly evolved from a buzzword to an operational necessity.
Article

Grocer’s Dilemma - Revisiting Centennial Shopping Climate

The oxymoron of shopping is the fluctuating state of the Gen Xer and grocers need to alternate at the cusp of what encapsulates the Centennial. Let’s deep dive in the anticipated and emerging trends for 2023.
Article

One Stop Shop - Palatable and Delectable Wellness Grocer

The next-generation of loyalty and brand includes the many aspects of health that can be treated in the grocery basket. Multi-utility value in a single offering has become the differentiator of the future.
Article

Kroger Continues to Soar with its Fresh & Digital Growth Strategy

Kroger announced strong results in the third quarter of 2022, driven by the “Leading with Fresh and Accelerating with Digital” strategy. With no compromise on quality, selection, or convenience, Kroger continues to provide a seamless customer experience by delivering fresh and affordable food.
Article

Target’s Innovative Larger Format Store to Drive Same-Day Fulfillment Services

With approximately 150,000 square feet of area, Target's new larger-format stores are more than 20,000 square feet bigger than the chain average.