Posts Tagged 

Customer Experience

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5 Challenges of Personalization in the Digital Grocery Industry

While the benefits of personalization are many, seamless execution can be tricky. This article looks at some of the challenges digital grocers face while instituting a personalization initiative.
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4 Benefits of Personalization in Digital Grocery Industry

Offering unique and tailored experiences to customers, or ‘personalization,’ is a critical capability that will separate the leaders from the laggards. This article looks at four key benefits of personalization in the digital grocery industry.
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Driving Towards Sustainable Packaging: What Grocers Can Do

Packaging is no longer about shopping bags and plastic bottles but a commitment to sustainable solutions. It needs to be a strategic piece of a company's sustainability efforts.
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4 Challenges of Channel Optimization in the Digital Grocery Industry

To fully reap the benefits of channel optimization, grocers also need to cross many hurdles in the path. In this article, we look at some of the biggest challenges faced by grocery retailers.
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5 Benefits of Channel Optimization in the Digital Grocery Industry

Channel optimization has been thrust to the forefront as grocers keep up with the changing customer expectations and overall behavior. In this article, we explore some of the benefits of channel optimization in the digital grocery industry.
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Kroger’s Curation Efforts Help It Stand Out in the Crowd

The grocer connects with shoppers through curated shopping lists tailored around special events. Find out how Kroger creates memorable experiences for consumers through the innovative presentation of its assortment.
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The Inside Scoop on Digital Basket Size Increases

Average digital basket size is soaring, up nearly 40% year-over-year in January. Find out what is driving this massive increase.
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How Grocers Can Overcome Their Inventory Management Woes

Efficient inventory management is crucial for success. However, grocers face many challenges, including limited visibility, inaccurate demand forecasting, manual inefficiencies, and a lack of technology. Learn how to meet these challenges head-on.
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Is 2023 the Year for Actionable Sustainability?

Sustainability is a crucial piece of grocery's future. Recent research from Grocery Doppio suggests that sustainability has quickly evolved from a buzzword to an operational necessity.
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Grocer’s Dilemma - Revisiting Centennial Shopping Climate

The oxymoron of shopping is the fluctuating state of the Gen Xer and grocers need to alternate at the cusp of what encapsulates the Centennial. Let’s deep dive in the anticipated and emerging trends for 2023.
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One Stop Shop - Palatable and Delectable Wellness Grocer

The next-generation of loyalty and brand includes the many aspects of health that can be treated in the grocery basket. Multi-utility value in a single offering has become the differentiator of the future.
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Kroger Continues to Soar with its Fresh & Digital Growth Strategy

Kroger announced strong results in the third quarter of 2022, driven by the “Leading with Fresh and Accelerating with Digital” strategy. With no compromise on quality, selection, or convenience, Kroger continues to provide a seamless customer experience by delivering fresh and affordable food.
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Target’s Innovative Larger Format Store to Drive Same-Day Fulfillment Services

With approximately 150,000 square feet of area, Target's new larger-format stores are more than 20,000 square feet bigger than the chain average.
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