Incisiv's annual Digital Maturity Benchmark assesses top grocery retailers' digital channel capabilities. The benchmark is composed of the top grocery retailers across 4 different industry sub-segments. This is a summary of the key findings of 2021.
Headquartered in Goodlettsville, TN, Dollar General is one of the big supermarket players in the US, delivering goods to shoppers for more than 80 years now with annual revenue of $34.2 billion in 2021.
Digital sales in Q2 ($29.5 billion) declined slightly compared to Q1 results ($29.9 billion). Delivery sales are on the rise again. Orders were nearly evenly split between pickup and delivery in Q2, indicating a renewed interest in the convenience of home delivery.
Digital sales in May 2023 were nearly $10.0 billion. Digital sales in April 2023 were $9.9 billion. While digital sales witnessed a 19.8% YoY growth, they remained flat this year with only 1.1% MoM growth.
Digital sales at the beginning of the year (Jan 2022) were 15.2% of total grocery sales. We've seen the share of digital decelerate over the last six months. However, digital sales are still on track to cross 20% of all grocery sales by 2026.
Ahold Delhaize has announced a solid start to the first quarter of fiscal year 2023, reflecting the trust and confidence customers have in its local brands. The company's international portfolio of leading local brands has provided operational bandwidth, financial stability, and the ability to navigate short-term market volatility effectively.
Kroger commenced the year with a strong performance in Q1 FY 2023, showcasing the effectiveness of its go-to-market strategy. Despite prevailing challenges such as high inflation, reduced SNAP dollars, and economic uncertainty, Kroger successfully navigated the landscape.
Amazon, the global e-commerce and technology giant, announced its impressive financial results for the first quarter of FY 2023. With a focus on revenue growth, cost optimization, and strategic investments, Amazon showcased its ability to adapt to changing market dynamics and customer demands.
In the first quarter of fiscal 2023, BJ's Wholesale Club showcased its strong performance and continued growth, underscoring the success of its member-centric model and strategic initiatives. The launch of the co-brand credit card program, aimed at driving higher member lifetime values and market share gains, played a significant role in achieving these milestones.
In the third quarter of fiscal 2023, Costco Wholesale Corporation demonstrated resilience and achieved significant milestones despite various challenges in the retail industry. Net sales for the quarter reached $52.6 billion, marking a 1.9% increase compared to $51.61 billion in the previous year's third quarter.
Total sales for Q1 increased by 0.5%, driven by flat comparable sales and the benefit of sales in new locations. Target's profitability exceeded expectations, even in the face of persistent inflation and rising interest rates.
Walmart has reported impressive achievements in the first quarter of fiscal year 2024. With a focus on driving sales growth, enhancing profitability, and leveraging its omnichannel model, Walmart has demonstrated strong performance across its global operations.
Since the announcement of the ‘Leading with Fresh and Accelerating with Digital’ strategy at its 2020 Investor Day, Kroger has made significant progress. With no compromise on value, selection, quality, or convenience, Kroger offers customers a fresh, cost-effective, and seamless shopping experience.
Loblaw Companies Limited concluded the year with another quarter of steady operational and financial results. The company continued to produce robust earnings growth due to its emphasis on retail excellence and careful expenditure management.
Ocado revealed seven significant innovations last year under the umbrella name Ocado Re:Imagined, which the company expects to further alter the economics of the Ocado Smart Platform (OSP) for partners and Ocado Group.
Target's business strategy puts stores at the forefront of its flexible fulfillment approach, fulfilling more than 96% of total sales. In-store sales have increased from $84.9 billion in 2021 to $87.6 billion in 2022. Digital sales have increased from $19.7 billion in 2021 to $20.0 billion in 2022.
Walmart delivered a solid finish to the year, acting aggressively and quickly in the previous two quarters to offset the company's cost and inventory challenges last year. Walmart increased global sales by $38 billion in fiscal '23, surpassing $600 billion in revenue for the first time in its history.
Tesco turned the pages on a new chapter in 2022. With new strategic priorities and purpose, Tesco strives to build on its existing work and be even more competitive moving forward. Tesco’s group sales accounted for $65.8 billion, 3% up from $64.1 billion in 2021.
Through the years, Costco has kept its mission the same - to provide its members with quality goods and services at the lowest prices. With this mission, Costco continues to thrive despite a challenging business environment.
Most businesses struggled to keep up with unprecedented challenges when COVID-19 hit. However, Amazon’s customer-centric approach has helped the company differentiate itself from its contemporaries in difficult times, and the company continued to expand and grow significantly.
As a company that is committed to providing a seamless customer experience with no compromise on quality, selection, or convenience, Kroger hit many milestones last year. Here is a look at some of Kroger’s major milestones.
2022 was a tremulous year in grocery, with acquisitions, labor struggles, changing shopper demand, digital disruption, and more altering the competitive landscape. Look back at 2022 and benchmark your evolution against your peers.
Grocery Doppio reports that digital sales created the $30 billion mark ($30.2 billion) in Q3, representing a 14.4% increase over Q2’s performance. On the surface, this rise in overall digital grocery value suggests that consumers are relying on digital for a larger percentage of their grocery shopping needs.