This article will delve into the legacy of old loyalty programs. With the evolving customer landscape, loyalty programs have to become more experiential to capture customers' engagement and fuel sales through loyalty programs.
As consumer behavior undergoes dynamic shifts, grocery store formats are constantly evolving. Meeting the expectations of personalization and sustainability, grocery retailers are adopting diverse store formats and innovative strategies, influencing the ongoing evolution of grocery shopping.
This article examines how inflation is challenging grocers to balance affordability and consumer satisfaction amid rising food prices. It explores strategies like category optimization, omnichannel fulfillment, and transparency to navigate these challenges and emphasizes the role of technology in creating resilient, customer-centric grocery retail experiences.
Grocers play a pivotal role in elevating ESG standards in the industry; selecting the appropriate sustainability metrics aligning with the industry standards serve as a key differentiator for grocers aiming to enhance sustainability practices and set a higher benchmark.
This series explores the key elements transforming grocery supply chains into sustainable entities. Amid digital disruptions and changing consumer attitudes, it offers insights and solutions for the future.
Consumers favor rewarding grocers for sustainability. Grocers prioritize sustainability, focusing on waste reduction, packaging improvement, and energy utilization, driven by significant AI investments.This article explores the benefits of an ai infused supply chain which will reap sustainable benefits to the grocers bottomline.
This article explores the hurdles grocers encounter as they navigate the dynamic landscape of changing consumer behavior, stringent regulations, environmental concerns, and macroeconomic disruptions. It delves into the challenges they confront when striving to construct a sustainable supply chain.
Grocers are keen to integrate AI across their supply chains to enhance sustainability while cutting costs. They believe that AI will soon be embedded in most software and view improving sustainability as a top-level goal. In this article, we examine strategic areas where grocers can enhance sustainability and profitability by harnessing artificial intelligence.
The retail media industry is surging, offering grocers a substantial boost in media monetization. Investing in this sector is now a strategic necessity for staying competitive. The featured companies are instrumental in assisting grocers, enhancing their ROI through retail media.
For grocers, retail media is a crucial tool to connect with customers and actively elevate sales. Within the fiercely competitive arena, the realm of media monetization is thriving, evidenced by prominent grocery retailers either establishing an in-house media network or entrusting this responsibility to external retail partners. This article takes a deep dive into the tactics that key grocery sector participants embrace, shedding light on their investment directions and strategic choices.
The rise of retail media networks (RMNs) is transforming digital advertising in retail, with a projected $45 billion investment by 2023. However, challenges include integrating diverse data sources, standardizing data for precise targeting, inconsistent campaign reporting, escalating competition for ad space, and talent scarcity.
Retail media networks revolutionize brand-consumer engagement, offering precise ad placement for strategic influence. Brands gain visibility, data insights, and ROI optimization, while retailers monetize media, leverage data, and establish partnerships. This dynamic interaction reshapes consumer experiences and drives revenue growth.
Retail media networks connect channels, helping brands showcase products and engage customers using data-driven strategies. They enhance brand visibility and require seamless integration and cross-functional collaboration for success.
Energy cost management allows grocers to optimize profits while achieving a harmonious balance between profitability and sustainability. By exploring innovative approaches and adopting cutting-edge techniques, grocers can leverage energy efficiency to enhance their bottom line while minimizing their environmental impact.
Grocers increasingly recognize the importance of combating climate change and embracing sustainability as a crucial aspect of their operations. By adopting the latest sustainable solutions and participating in energy efficiency programs, grocers can reduce their operational costs and play a pivotal role in driving sustainability. Embracing these initiatives allows grocers to become leaders in environmental preservation and contribute to a greener and more sustainable future.
Balancing profitability and sustainability has emerged as a critical consideration, driven by the expectations of environmentally conscious shoppers. To retain customers and achieve cost-effectiveness, businesses must prioritize sustainability while maximizing profitability.
While private label offers numerous benefits for retailers in the digital grocery realm, they also come with their fair share of challenges. This article explores the challenges private label faces in digital grocery, shedding light on the key hurdles and offering insights into overcoming them.
Discover the key to grocers' digital success, prioritizing strategic fulfillment. Propel your digital sales by embracing strategic fulfillment, leveraging data-driven insights, adopting AI, and focusing on customer-centricity. Reshape your online presence and unlock profitability in the dynamic digital landscape with our exclusive insights.
Private labels offer higher profit margins than national brands, giving grocers increased control over pricing, production costs, and packaging. This article explores the benefits of private label in the digital grocery realm, highlighting how they provide a competitive edge to grocery retailers and enhance the shopping experience for consumers.
Ahold Delhaize has announced a solid start to the first quarter of fiscal year 2023, reflecting the trust and confidence customers have in its local brands. The company's international portfolio of leading local brands has provided operational bandwidth, financial stability, and the ability to navigate short-term market volatility effectively.
In the ever-evolving landscape of the omnichannel world, grocers are recognizing the importance of investing in profitable technologies to effectively engage with the new age shoppers and provide personalized convenience. Among these innovative solutions, the smart cart emerges as a valuable tool. This article highlights five startups that are making significant strides in this journey, revolutionizing the way grocers interact with their customers.
The rise of omnichannel experiences is transforming how grocery shoppers perceive in-store experiences. With retailers embracing technology and the demand for mixed formats that provide instant gratification, the integration of smart carts has gained significant traction. These versatile smart carts allow shoppers to conveniently select items in-store, enjoy frictionless checkouts, and even contribute to optimizing staff resources. Despite the potential benefits, grocers have reservations. This article delves into a comprehensive exploration of the obstacles grocers face and offers practical solutions to address these concerns head-on.
A thought-provoking panel discussion titled "Turn Your Assortment Into Your Greatest Asset" was recently held as part of Grocery Doppio’s "AI in Grocery" virtual event. Moderated by Tim Denman, chief editor of Grocery Doppio, the panel featured notable figures in the grocery realm - Kirk Ball, EVP and CIO at Giant Eagle, and Suzy Monford, CEO of Food Sport International.
Grocery Doppio hosted the second day of its AI in Grocery virtual event, which hosted seasoned industry leaders that deep-dived into the nuances of personalization and its impact on the changing demographics of shoppers. The advancement of artificial intelligence has moved shoppers' expectations from the traditional ecosystem of a monotonous in-store journey towards a digital omnichannel ecosystem of search, recommendations, and substitutions.
The Grocery Industry is on the brink of a technological revolution, and generative AI is one innovation leading the way. Grocery Doppio hosted an AI in grocery webinar series featuring insights from industry leaders on unlocking opportunities to enhance operational efficiency and effective use cases to impact the transformative power of generative AI in the grocery industry.
Led by our expert panelists, Amanda Oren (Good Food Holdings), James Frank (Toshiba), and Tim Denman (Grocery Doppio), Grocery Doppio’s "AI in Grocery" virtual event featured an engaging panel discussion focused on the current state of automation in grocery stores and the boundless possibilities that arise when artificial intelligence (AI) is integrated into the enterprise.
Kroger commenced the year with a strong performance in Q1 FY 2023, showcasing the effectiveness of its go-to-market strategy. Despite prevailing challenges such as high inflation, reduced SNAP dollars, and economic uncertainty, Kroger successfully navigated the landscape.
Smart carts equipped with artificial intelligence and computer vision technology are revolutionizing the in-store shopping experience, providing a click-a-button alternative experience for digitally savvy shoppers accustomed to the convenience of online shopping.
By harnessing AI technologies, these significant players reshaped the digital grocery landscape, setting new standards. Let's delve into the strategies and initiatives undertaken by these key players, shedding light on the remarkable ways in which AI reshaped the grocery industry in 2022.
Amazon, the global e-commerce and technology giant, announced its impressive financial results for the first quarter of FY 2023. With a focus on revenue growth, cost optimization, and strategic investments, Amazon showcased its ability to adapt to changing market dynamics and customer demands.
In the first quarter of fiscal 2023, BJ's Wholesale Club showcased its strong performance and continued growth, underscoring the success of its member-centric model and strategic initiatives. The launch of the co-brand credit card program, aimed at driving higher member lifetime values and market share gains, played a significant role in achieving these milestones.
The grocery retail industry is at the forefront of digital disruption, experiencing a seismic shift in today's rapidly evolving landscape. In this article, we examine the operational disruptions faced by grocery retailers and explore strategies for embracing digital transformation to thrive in this dynamic environment.
In the third quarter of fiscal 2023, Costco Wholesale Corporation demonstrated resilience and achieved significant milestones despite various challenges in the retail industry. Net sales for the quarter reached $52.6 billion, marking a 1.9% increase compared to $51.61 billion in the previous year's third quarter.
Total sales for Q1 increased by 0.5%, driven by flat comparable sales and the benefit of sales in new locations. Target's profitability exceeded expectations, even in the face of persistent inflation and rising interest rates.
Walmart has reported impressive achievements in the first quarter of fiscal year 2024. With a focus on driving sales growth, enhancing profitability, and leveraging its omnichannel model, Walmart has demonstrated strong performance across its global operations.
By leveraging store automation, grocery retailers position themselves at the forefront of innovation in the dynamic digital grocery landscape. This article explores how significant players in the industry are leveraging store automation to revolutionize their operations and meet evolving customer demands.
Embracing store automation in the face of challenges enables grocery retailers to stay competitive in the dynamic grocery industry, offering improved operational efficiency, enhanced customer satisfaction, and a solid foundation for future success. This article explores five critical challenges grocers face when automating stores.
As the grocery industry continues to evolve, embracing store automation becomes essential for grocers seeking to thrive in the digital era. This article explores some of the critical benefits of store automation in digital grocery.
Many grocers are successfully leveraging warehouse automation to achieve higher levels of accuracy, speed, and responsiveness in their order fulfillment process. This article looks at some of the significant players unlocking the potential of warehouse automation to their advantage.
Amidst the promises and possibilities lie several challenges that grocers must address to reap the full benefits of warehouse automation and stay competitive in this dynamic landscape. This article explores some critical challenges associated with warehouse automation in digital grocery.
As e-commerce continues to grow and evolve, it is clear that automated grocery warehouses are the future of online food retail. Given the competitive nature of the grocery industry, it is now more important than ever to understand the advantages of automation in warehouses.
Customer loyalty for the new-age consumer is data-driven, with options manifold. Kickstart your customer loyalty and close the loop with advanced conversational chatbots. Attune your chatbots to maximize your sales, augmenting the human resource to address complex queries.
Digital shoppers are the future, convenience is an expectation anywhere and anytime, and grocers need to revisit the medium of seamless interactions for this cohort of shoppers. Selecting a chatbot is expensive and all-consuming of resources. Deliberate research of the fundamentals is paramount before investing in the future of grocery retail.
Grocers must reassess the expectations of convenience for new-age shoppers. Centennials will be the largest cohort of shoppers in the decade; consumer experience for this generation lies at the intersection of artificial intelligence and finger-tip information at lightening speed.
While the popularity of online retail media networks soared during the pandemic, in-store media network opportunities have returned at scale as well. This article looks at how some of the key players, like Walmart, Kroger, and Ahold Delhaize, are leveraging in-store media networks.
Leveraging media networks in physical stores has been a staple for a while now. However, it is also critical to understand the challenges that come along with it. This can help better prepare the grocers before investing in in-store media networks.
Grocery robots are the future for next-gen inventory management solutions for changing consumer attitudes and shopping preferences. Shelf monitoring, hazard identification, and serving customers are some duties robots will embrace.
Digital consumers are on the rise, and tracking consumers' shopping preferences are pivotal to positive consumer experiences. Leveraging AI and the power of the cloud, grocers embrace robots in the fulfillment of orders and shelf monitoring.
Physical stores can greatly benefit from retail media networks by leveraging shopper behavior insight to command advertising dollars accordingly. This article brings you some of the key benefits of incorporating in-store media networks.
Leading grocers are pioneers in leveraging the in-store experience in a way that tremendously improves customer engagement. This article explores how major players like Kroger, Walmart, Target, and Ahold Delhaize are cashing in on the in-store experience.
Discover the Doppio Disruptors transforming the grocery industry with smart inventory solutions powered by AI and ML preventing stock-outs and providing real-time visibility of stock levels. Their innovations are revolutionizing the way retailers monitor shelves ensuring positive customer experiences.
Grocers face challenges in modern inventory solutions in shelf scanning, real-time visibility in stores, and constantly fluctuating consumer behavior. By leveraging AI and machine learning capabilities, grocers can examine shopper behavior and attune better forecasting needs for shoppers. Tailoring the inventory to meet personalized shopping experiences can create a positive shopping experience for shoppers.
The in-store experience is definitely an advantage for brick-and-mortar retail. However, grocers face many challenges to ensure this differentiating experience is brought to their customers. This article looks at some of these challenges.
The bottom line is that consumers are looking for a seamless experience. Technology can empower grocery retailers to adapt by streamlining store operations. As creating an in-store experience becomes increasingly essential for grocers, we look at some of its key benefits.
Offering unique and tailored experiences to customers, or ‘personalization,’ is a critical capability that will separate the leaders from the laggards. This article looks at four key benefits of personalization in the digital grocery industry.
Recycling is not only a moral imperative but also a solid business decision. These six disruptors are revolutionizing the recycling landscape by offering sustainable solutions for a greener, more profitable tomorrow.
Since the announcement of the ‘Leading with Fresh and Accelerating with Digital’ strategy at its 2020 Investor Day, Kroger has made significant progress. With no compromise on value, selection, quality, or convenience, Kroger offers customers a fresh, cost-effective, and seamless shopping experience.
Loblaw Companies Limited concluded the year with another quarter of steady operational and financial results. The company continued to produce robust earnings growth due to its emphasis on retail excellence and careful expenditure management.
Ocado revealed seven significant innovations last year under the umbrella name Ocado Re:Imagined, which the company expects to further alter the economics of the Ocado Smart Platform (OSP) for partners and Ocado Group.
Target's business strategy puts stores at the forefront of its flexible fulfillment approach, fulfilling more than 96% of total sales. In-store sales have increased from $84.9 billion in 2021 to $87.6 billion in 2022. Digital sales have increased from $19.7 billion in 2021 to $20.0 billion in 2022.
Walmart delivered a solid finish to the year, acting aggressively and quickly in the previous two quarters to offset the company's cost and inventory challenges last year. Walmart increased global sales by $38 billion in fiscal '23, surpassing $600 billion in revenue for the first time in its history.
Tesco turned the pages on a new chapter in 2022. With new strategic priorities and purpose, Tesco strives to build on its existing work and be even more competitive moving forward. Tesco’s group sales accounted for $65.8 billion, 3% up from $64.1 billion in 2021.
Through the years, Costco has kept its mission the same - to provide its members with quality goods and services at the lowest prices. With this mission, Costco continues to thrive despite a challenging business environment.
Food waste is a growing concern for environmentalists, economists, and the general public. Grocers can pave the path to a holistic and healthy planet through innovative tech partnerships and by educating and spreading awareness about the effects of food waste.
An ideal channel optimization strategy allows grocers to serve consumers no matter where they are and offers the most convenient means to shop for groceries. Find out how leading grocers like Kroger, Walmart, and others leverage channel optimization.
Channel optimization has been thrust to the forefront as grocers keep up with the changing customer expectations and overall behavior. In this article, we explore some of the benefits of channel optimization in the digital grocery industry.
Most businesses struggled to keep up with unprecedented challenges when COVID-19 hit. However, Amazon’s customer-centric approach has helped the company differentiate itself from its contemporaries in difficult times, and the company continued to expand and grow significantly.
Grocers are uniquely positioned to positively impact their communities and the environment by embracing technological innovations designed to lessen harmful food waste. Find out how grocers can reduce waste while differentiating themselves in a competitive market.
The grocer connects with shoppers through curated shopping lists tailored around special events. Find out how Kroger creates memorable experiences for consumers through the innovative presentation of its assortment.
While Amazon already had a massive presence in the market, its sheer size and reach post-pandemic are almost impossible to imagine. As Amazon emerged more robust than ever, it hit many landmarks. Here is a look at some of Amazon’s milestones in 2022.
Efficient inventory management is crucial for success. However, grocers face many challenges, including limited visibility, inaccurate demand forecasting, manual inefficiencies, and a lack of technology. Learn how to meet these challenges head-on.
There is a seismic shift in consumer attitudes toward accepting and awareness of cannabidiol products. Traditional grocers like Kroger, Walmart, CVS Pharmacy, Walgreens, and Sprouts Farmers Market have introduced CBD products in states where it is legal.