Collection

Omnichannel Experience

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Research Report

The Times They Are A-Changing: Impact of AI in Grocery

Grocery Doppio surveyed grocery executives to understand their personalization maturity, capability, challenges, and ideal state.
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Article

Omnichannel Excellence: Navigating the Shopper-Centric Future of Grocery

Uncover essential strategies for grocers navigating the increasingly shopper-centric future, from the surge in digital sales to unlocking the potential of omnichannel shoppers.
Article

Omnichannel Shoppers Spend Much More Than Single-Channel Shoppers

On average, omnichannel grocery shoppers spend 1.5x more than their single-channel counterparts.
Article

AI-Powered Personalization: Unlocking the Potential of Omnichannel Sales

Grocery Doppio hosted the second day of its AI in Grocery virtual event, which hosted seasoned industry leaders that deep-dived into the nuances of personalization and its impact on the changing demographics of shoppers. The advancement of artificial intelligence has moved shoppers' expectations from the traditional ecosystem of a monotonous in-store journey towards a digital omnichannel ecosystem of search, recommendations, and substitutions.
Article

Chatbots: Improving Seamless Interactions between Grocers and Centennials

Grocers must reassess the expectations of convenience for new-age shoppers. Centennials will be the largest cohort of shoppers in the decade; consumer experience for this generation lies at the intersection of artificial intelligence and finger-tip information at lightening speed.
Article

4 In-Store Experience Challenges in Digital Grocery

The in-store experience is definitely an advantage for brick-and-mortar retail. However, grocers face many challenges to ensure this differentiating experience is brought to their customers. This article looks at some of these challenges.
Article

Walmart’s Unified Commerce Approach Allows It to Flourish in Challenging Environment

Walmart delivered a solid finish to the year, acting aggressively and quickly in the previous two quarters to offset the company's cost and inventory challenges last year. Walmart increased global sales by $38 billion in fiscal '23, surpassing $600 billion in revenue for the first time in its history.
Article

Ahold Delhaize Strides Toward Digital Profitability in 2025

The global grocery giant has made it an enterprise-wide goal to reach digital profitability by 2025. Uncover the ongoing investment helping it reach its lofty objective.
Article

4 Challenges of Channel Optimization in the Digital Grocery Industry

To fully reap the benefits of channel optimization, grocers also need to cross many hurdles in the path. In this article, we look at some of the biggest challenges faced by grocery retailers.
Article

5 Benefits of Channel Optimization in the Digital Grocery Industry

Channel optimization has been thrust to the forefront as grocers keep up with the changing customer expectations and overall behavior. In this article, we explore some of the benefits of channel optimization in the digital grocery industry.
Article

Industry Thought Leaders Opine on Grocery 2023

Grocery Doppio spoke to a select group of grocery insiders and asked them what 2023 has in store for the evolving industry. Read their expert predictions for the coming year.
Article

10 Can’t-Miss Events at GroceryShop 2022

With more than 70 presentations, 200 speakers, and 250 vendor booths, planning your trip to GroceryShop 2022 can be a daunting affair. But fear not, Grocery Doppio has scoured the agenda for these 10 can’t-miss events.